Kati Coles

As a Senior Property Manager for MacKenzie Management Company, Kati oversees a management portfolio that includes office, retail, medical office and government-tenanted properties. Responsible for bidding, awarding, and overseeing all vendor contracts, repair work, and capital improvements to the property, Kati also creates and reports on the annual budget, reviews the monthly financial statements, inspects the properties on a weekly basis, and codes and approves vendor invoices.

As the first line of customer service in managing each property, Kati facilitates and maintains healthy communication between her landlords and tenants. Her exceptional customer service ensures long-lasting relationships that result in cost-savings for all parties and won Kati the “Rookie of the Year Award” for her dedication.